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Welcome to Affordable Asia general questions and answers section. Peruse our library of frequently asked questions (FAQ) to answer all your travel queries. We hope you find them helpful and informative. Please let us know if you encounter any problems or have suggestions. To send us an e-mail, please go to our Contact Us or call us at 1-888-737-ASIA during the business hours.

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	Payment – Credit Card Questions Are there alternative ways to provide my credit card number to AffordableAsia.com? Your credit card information will be required during the booking process in order to facilitate payment. Can a reservation be corrected or voided without penalty if I've made a mistake? Once the reservation is booked and paid, no changes will be allowed. For more details, please contact us. Can I use more than one credit card to purchase a tour package? Only one credit card can be utilized during the booking process. How do I contact sales and customer services? You can contact Affordable Asia by clicking "Contact Us" at top of the page on www.affordableasia.com or calling us at 1-888-737-ASIA (2742) between the hours of 9am-11:59pm (PST), Monday through Friday (holidays excluded). How long does it take for a refund credit to show up on my credit card account? The refund process normally takes 15-45 days depending on your bank and/or credit card company. If you have any questions about refunds, please contact us. Is my credit card information secure? Affordable Asia maintains the highest standard of Internet information security. We use Secure Sockets Layer (SSL) and Private Communication Technology security standards that are supported by Microsoft Internet Explorer 6.0 or later as well as other popular browsers. SSL encodes your personal information (such as your password, address and phone number, or your credit card number) so that it is available only to you and Affordable Asia. You can verify that your transaction is encrypted and secure when the URL starts with https://, and a "lock" symbol appears in your browser’s address bar or in the browser frame. What credit card do you accept? We accept Visa, Master and Discover Card.